Privacy Policy

AO + Co ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, who we share it with, and the choices you have. It applies to our website, our online store, and any related services, communications, or transactions. By using our website or placing an order, you agree to the practices described in this policy. Please read it carefully so you understand exactly how your information is handled.

INFORMATION WE COLLECT

We collect information in a few different ways. First, we collect information you give us directly. When you create an account, place an order, subscribe to our newsletter, enter a promotion, contact customer support, or leave a review, you may provide your name, email address, phone number, billing address, shipping address, and the contents of your order. When you make a purchase, payment information such as your card details is collected and processed securely by our payment providers. We do not store full card numbers on our own servers.

Second, we collect information automatically when you browse. This includes your IP address, device type, browser type, operating system, referring pages, the pages you view, the time and date of your visit, and how you interact with our site. We collect this through cookies, pixels, and similar technologies, which help us keep the site secure, remember your cart, understand traffic, and improve your shopping experience.

Third, we may receive information from third parties, such as our e-commerce platform, analytics providers, advertising partners, shipping carriers, and suppliers who help us fulfill orders. This information is combined with what we already hold to provide and improve our services.

HOW WE USE YOUR INFORMATION

We use your information to process and deliver your orders, to send order confirmations and shipping updates, to handle returns and refunds, and to provide customer support. We use it to operate, maintain, and secure our website, to prevent fraud, and to comply with our legal obligations. With your consent, we use your email address to send marketing messages, new arrivals, and discount offers, and you can unsubscribe at any time using the link in any email. We also use aggregated, non-identifying data to analyze trends and improve our products, content, and overall service.

HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We share it only as needed to run our business. This includes trusted service providers such as our hosting and e-commerce platform, payment processors, shipping and logistics partners, dropshipping suppliers who ship products directly to you, email and marketing services, and analytics providers. These partners are permitted to use your information only to perform services for us. We may also disclose information when required by law, to respond to legal requests, to enforce our terms, to protect our rights, property, or safety, or in connection with a business transfer such as a merger or sale of assets.

COOKIES AND TRACKING

Cookies are small files stored on your device. We use essential cookies to make the site function, preference cookies to remember your choices, analytics cookies to understand usage, and marketing cookies to show relevant offers. You can control or disable cookies through your browser settings, though some features may not work properly if you do. Where required, we will ask for your consent before placing non-essential cookies.

DATA RETENTION

We keep your personal information only for as long as needed to fulfill the purposes described in this policy, including order history, accounting, tax, and legal requirements. When information is no longer needed, we securely delete or anonymize it.

DATA SECURITY

We use reasonable technical and organizational measures to protect your information, including secure connections, encryption during payment, and restricted access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account password confidential.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have the right to access the personal information we hold about you, to correct inaccurate information, to request deletion, to object to or restrict certain processing, to withdraw consent, and to receive a copy of your data in a portable format. Residents of certain regions, including under the GDPR and the CCPA, have additional rights, such as the right not to be discriminated against for exercising them. To exercise any right, contact us using the details below, and we will respond within the time required by law. We may need to verify your identity before acting on your request.

MARKETING AND COMMUNICATIONS

If you opt in to marketing, we will send occasional emails about products, promotions, and updates. Every message includes an unsubscribe link, and opting out will not affect transactional messages such as order and shipping confirmations, which we must send to complete your purchase.

CHILDREN'S PRIVACY

Our website is intended for adults. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with information, please contact us and we will delete it promptly.

INTERNATIONAL TRANSFERS

We operate online and may process your information in countries other than your own, including the United States. Where we transfer data across borders, we take steps to ensure it remains protected in line with this policy and applicable law.

THIRD-PARTY LINKS

Our site may link to other websites and services we do not control. This policy does not apply to those sites, and we encourage you to review their privacy policies before sharing information.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The updated version will be posted here with a revised effective date, and significant changes may be communicated by email or a notice on the site. Your continued use of our services after an update means you accept the revised policy.

CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us. Email: info@fashionwomen.com. Phone: +1 (973) 435-3638. Address: 2571 Oakridge. We are happy to help and will respond as quickly as we can.