Terms & Conditions

Welcome to AO + Co. These Terms and Conditions ("Terms") govern your access to and use of our website, our online store, and any purchases you make from us. By browsing our site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website. Please read these Terms carefully, as they contain important information about your rights and obligations.

ELIGIBILITY AND ACCOUNTS

To place an order, you must be at least 18 years old, or the age of majority in your jurisdiction, and able to enter into a binding contract. You may browse without an account, but some features require registration. When you create an account, you agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized use.

PRODUCTS, DESCRIPTIONS, AND PRICING

We work hard to display our products, colors, and details as accurately as possible. However, we cannot guarantee that your screen displays colors exactly, and slight variations may occur. Product availability is not guaranteed, and we reserve the right to limit quantities, discontinue items, or correct errors in descriptions, images, or pricing at any time without notice. All prices are listed in the currency shown at checkout and are subject to change. If a pricing error is discovered after you order, we will contact you with the option to proceed at the correct price or cancel.

ORDERS AND ACCEPTANCE

When you place an order, you make an offer to purchase. Your order is confirmed only when we send an order confirmation, and a contract is formed at that point. We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, stock issues, or a breach of these Terms. If we cancel an order you have paid for, we will issue a full refund.

PAYMENT

We accept the payment methods shown at checkout, which may include major credit and debit cards and other digital wallets. By submitting payment, you confirm that you are authorized to use the chosen method. Payment is processed securely by our third-party providers, and your order will be processed once payment is approved. You are responsible for any applicable taxes, duties, or customs charges unless stated otherwise.

DISCOUNTS AND PROMOTIONS

From time to time we offer discount codes and promotions, such as WELCOME15 for a percentage off your first order. Codes are subject to their own terms, cannot usually be combined with other offers, may exclude certain items, and may be changed or withdrawn at any time. One code applies per order unless stated otherwise, and codes have no cash value.

SHIPPING AND DELIVERY

We aim to process and dispatch orders promptly. Estimated delivery is typically 3 to 5 days for international orders, though times are estimates and not guaranteed, as carrier delays, customs, weather, and high-demand periods can affect delivery. Risk of loss passes to you once the order is handed to the carrier. Please ensure your shipping address is correct, as we are not responsible for orders sent to an address you entered incorrectly.

RETURNS AND REFUNDS

Returns and refunds are governed by our Refund Policy, which forms part of these Terms. In short, eligible items may be returned within 15 days of delivery in unworn, original, and undamaged condition. Please review the full Refund Policy for details, conditions, and exclusions.

INTELLECTUAL PROPERTY

All content on our website, including logos, text, graphics, images, product photography, and design, is owned by or licensed to AO + Co and is protected by intellectual property laws. You may not copy, reproduce, distribute, or use our content for commercial purposes without our written permission. The AO + Co name and branding may not be used without authorization.

USER CONDUCT

You agree to use our website lawfully and not to misuse it. Prohibited activities include submitting false information, attempting to gain unauthorized access, interfering with the site's operation, introducing malicious code, scraping data, infringing others' rights, or using the site for fraudulent or illegal purposes. We may suspend or terminate access for any violation.

REVIEWS AND SUBMISSIONS

If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free right to use, display, and reproduce that content in connection with our business. You are responsible for your submissions and confirm they are accurate, lawful, and not offensive or infringing. We may remove content at our discretion.

THIRD-PARTY LINKS

Our site may contain links to third-party websites and services that we do not control or endorse. We are not responsible for their content, policies, or practices, and accessing them is at your own risk.

DISCLAIMERS AND LIMITATION OF LIABILITY

Our website and products are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, except those that cannot be excluded by law. To the fullest extent permitted by law, AO + Co is not liable for indirect, incidental, or consequential damages arising from your use of the site or products, and our total liability shall not exceed the amount you paid for the relevant order. Nothing in these Terms limits liability that cannot lawfully be limited.

INDEMNIFICATION

You agree to indemnify and hold harmless AO + Co and its team from any claims, losses, or expenses arising from your misuse of the site or breach of these Terms.

GOVERNING LAW AND DISPUTES

These Terms are governed by the laws of the United States and the state in which we operate, without regard to conflict of law rules. Any disputes will be handled in the courts of that jurisdiction, unless applicable law provides otherwise.

CHANGES AND SEVERABILITY

We may update these Terms at any time by posting a revised version with a new effective date. Continued use after changes means you accept them. If any provision is found unenforceable, the remaining provisions stay in effect.

CONTACT US

For any questions about these Terms, please contact us. Email: info@fashionwomen.com. Phone: +1 (973) 435-3638. Address: 2571 Oakridge.